Fire & Intruder Monitoring

Digital communications

Transmitting signals down a telephone line, digital communications are an extremely cost-effective solution for lower risk properties. What’s more, because of the need for more detailed information on an activated site, even the standard digital communicator has become increasingly sophisticated.

Enhanced communicators using the Point ID or Sequential format can now send us more detailed information. This can include the zone or zones which have been activated and in what sequence, as well as the user number which identifies who sets or un-sets the alarm. This provides the end-user with useful security and management information.


BT RedCare is an alarm signalling network which is considered to be one of the most secure and reliable forms of signalling. Using an existing BT line, it continuously monitors an alarm system and will pass an alarm activation immediately to our monitoring station. It will also respond if the phone line is damaged or even deliberately cut.

In addition,BT RedCare helps to reduce the number of false alarms automatically, it checks that a fault signal is not just a few seconds of electrical interference on the line, before raising the alarm. To maximise security, BT RedCare signals are sent down two separate transmission paths and are uniquely coded for each premises. BT RedCare GSM is also available which uses the mobile phone text network should the landline system fail.

CSL DualCom

CSL DualCom are the UK’s leading provider of dual signalling systems and have products installed in over 80,000 premises including thousands of retail, small business and domestic sites.

The award-winning DualCom GradeShift® range provides a single hardware intruder alarm signalling solution that is priced according to the grade your customer requires. It uses both the Vodafone network and your telephone and/or IP path to transmit intruder, fire and personal attack signals at high speed. Once the alarm is confirmed as genuine the Police are notified. DualCom uses multiple signalling paths to ensure that DualCom will always have a back-up path in the event of an accidental or deliberate fault on any path.

Emizon IP

Emizon IP is an alarm signalling and CCTV monitoring service. Running on a customer’s existing broadband line, it continuously monitors the connections between the alarm panel and the alarm response centre across both the fixed and wireless IP communication paths, all day, every day.

Available for any level of risk and any budget, Emizon IP can easily be integrated into other business and management information services, such as till analytics and access control. All in all, Emizon IP delivers advanced dual-path signalling for less than the cost of conventional competitive services.

If you would like a free, no obligation quotation or require any further information, please do not hesitate to contact us. We look forward to hearing from you.

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