Employee & Customer Safety
Regardless of the size of your business or the market your are in, your customers and your workforce are of paramount importance to the success and longevity of you business. Therefore, doing everything in your power to minimise the risks is important, failure to do so can often result in disastorous consequences, such as loss of customers and employees, loss of confidence in your business and worse still, injury.
Impact On Your Business
Protecting you employees and customers is also a legal requirement and measures should be taken to ensure that you have done this as far as is reasonably practicable. Failure to protect you employees and customers can cause; a loss of confidence in your business and could potentialy result in a law suit that could financially cripple you.
More often that not, if a customer or employee experience any injury or mishap, they will point the finger at the business. Not only does injury affect your customers and employees welfare, it can cause loss of business and with that, profit.
Sadly, many employers fail to protect their customers and employees and often don’t provide the correct equipment or procedures to help keep them safe. “In 2009 to 2010, 233 000 reportable injuries occurred, according to the Labour Force Survey, a rate of 840 per 100 000 workers.” (hse.gov.uk, 2011).